77cuci Privacy Policy — How We Protect Your Information

77cuci is committed to protecting the privacy and personal data of every user in Malaysia. This document transparently explains how we collect, use, store, and safeguard your information.

Last updated: January 2026

1. Information We Collect

When you register and use the 77cuci platform, we collect several categories of information to ensure the service runs smoothly and securely. Below are the types of data we collect:

Account Information

Includes full name, email address, phone number, username, password (in encrypted form), and date of birth. This information is required during registration and is used to verify your identity and manage your account on our platform.

Local Payment Information (MYR)

When you make deposits or withdrawals using local payment methods such as FPX, Touch 'n Go, or Boost, we retain transaction records including the payment method, amount in MYR, date, and transaction status. We do not store full card details — sensitive data is processed by licensed payment providers.

Device & Browser Information

We automatically collect technical information including device type, operating system, browser version, IP address, time zone, and screen resolution. This data is used to optimise how the platform displays on your device and to detect unusual activity that may indicate unauthorised access attempts.

Usage Data

This includes pages visited, time spent in each section, click actions, betting records, and activity history on the platform. This data helps us understand how users interact with the platform and make ongoing improvements to the user experience.

2. How We Use Your Information

77cuci uses the information collected for clearly defined and limited purposes. We do not use your data for unrelated purposes without your consent. The purposes of use include:

Account management: Allows you to log in, manage your account settings, and process financial transactions securely.
Platform security: Detect and prevent fraud, unauthorised access, account abuse, and activities that violate the terms of service.
Customer support: Providing relevant assistance when you contact our support team, including resolving technical issues and account enquiries.
Service improvement: Analyses platform usage patterns to improve the interface, performance, and content offered to users in Malaysia.
Legal compliance: To meet compliance obligations required under applicable Malaysian law, including the retention of transaction records.

3. Cookies & Tracking

The 77cuci platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our platform.

The types of cookies we use include:

Session cookies: Required to maintain your logged-in status during an active session. These cookies are automatically deleted when you close your browser.
Preference cookies: Saves your preferences such as language and time zone so you don't have to reconfigure them each time you return.
Analytics cookies: Collects anonymised usage data to help us understand how the platform is used and to drive improvements.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality.

4. Data Storage, Security & Information Sharing

Your data is stored on servers protected with industry-standard 256-bit SSL encryption. Access to users' personal data is restricted to staff who genuinely require it to perform their duties, and all staff are bound by strict confidentiality agreements.

We retain your data for as long as necessary to fulfil the purpose for which it was collected, or as required under Malaysian law. Account data inactive for more than three years may be deleted or anonymised following prior notice.

Third-Party Sharing

77cuci does not sell, rent, or disclose your personal data to third parties for marketing purposes. Your information is only shared in the following circumstances:

With licensed payment providers who process your MYR transactions — they are bound by confidentiality agreements and strict security standards.
With Malaysian law enforcement authorities when required by a valid court order or applicable law.
With technical service providers (such as server hosting or cybersecurity support) who assist in platform operations — they receive only the minimum data necessary.

5. User Rights & How to Contact Us

As a registered 77cuci user, you have the following rights regarding your personal data:

Right to Access: You may request a copy of the personal data we hold in relation to your account.
Right to Rectification: You may request that we correct any inaccurate or outdated information in your records.
Right to Erasure: You may request deletion of your account and personal data, subject to legal record-keeping requirements that may prevent immediate removal.
Right to Withdraw Consent: You may withdraw consent for data processing at any time, though this may affect your ability to use certain platform features.

To submit any request relating to your privacy rights, or if you have questions about this Privacy Policy, please contact our team via:

Email: [email protected]

We will endeavour to respond to your request within thirty (30) business days. This Privacy Policy may be updated from time to time. Users will be notified of any significant changes via in-platform notifications. Continued use of the platform after changes are published constitutes your acceptance of the latest version.

For other frequently asked questions, visit FAQ page us.

Questions About Your Privacy?

The 77cuci support team is ready to answer any questions about how we handle your data. Contact us or visit the FAQ page for more information.

FAQ Create Account